Highway District 21 Federal Credit Union has traditionally provided personalized services to our members and thrived on face to face communication while providing services. Due to the current Covid-19 pandemic we were forced to change our daily practice in the offering of membership services. We closed our lobby and were providing services to members via Drive-Thru lanes Only. All of our Members were patient and understanding during our transition. We would like to express our sincere appreciation to you throughout this time. We worked arduously to minimize the lines and wait time through the lanes.
Upon the State of Texas easing restrictions for businesses to reopen, your Credit Union reopened the lobby for member transactions. This allowed the congestion in our drive-thru lanes to minimize and expedite the services provided to our members and once again provide financial services in persons on a one to one basis.
Unfortunately, we were made aware on June 30,2020 one of our employees tested positive for Covid-19. The employee has received medical treatment and has been quarantined at home for full recovery. As an immediate response to protect health and safety of our workforce, we contracted a professional cleaning service to provide intense and thorough sanitation to your Credit Union overnight. This allowed us the opportunity to be ready to open Wednesday, July 1 and continue providing services to you. As a result, we had to make the difficult decision to CLOSE our LOBBY once again.
Highway District 21 FCU Most important priority is the safety and well-being of our employees and members. We wish to be open, honest and transparent in our communications. The following are measures that have been taken to ensure the safety of our operations.
We will continue working together and ensure that your Credit Union is a place that offers safe and secure services to you, our most valued asset, our member. If you have any questions or concerns please feel free to contact me at 956-787-2701.
Alicia Snell Sendejo - CEO
HWY DIST 21 FCU
aS OF TODAY
JULY 09, 2020
wE WILL NOT BE ACCEPTING LARGE DEPOSITS ON ACCOUNTS
MAXIMUM DEPOSIT AMOUNT
THANK YOU - MANAGEMENT
VISA Debit Card
ATM Terminal Available
Comprehensive Financial Services
Convenient Home Banking
Easy Loan Applications
Friendly and Helpful Staff
Knowledgeable Financial Experts
Secure Savings, Checking, and Investment Accounts